Last Updated: November 13, 2026
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items under the following conditions:
The following items are not eligible for return due to safety, electrical, or hygiene reasons:
Call us at +1 (718) 294-4477 or email sales@autopartdesk.com with your order number and reason for return.
Our team will review your request and provide a Return Merchandise Authorization (RMA) number if approved.
Pack the item securely in its original packaging. We can arrange a pickup or you can drop it off at our facility.
Once we receive and inspect the returned item, we will process your refund or exchange within 3-5 business days.
Approved refunds will be processed using the original payment method:
A restocking fee of 15% may apply to returns that are not due to our error or defective products.
We offer exchanges for parts that are the wrong fit or if you need a different model. The replacement part will be shipped once we receive and verify the returned item. If there is a price difference, we will charge or refund the balance accordingly.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a free pickup and provide a replacement or full refund. Please provide photos of the item and packaging to help us process your claim quickly.
If your part fails within the warranty period, you may be eligible for a free replacement. Please refer to our Warranty Information page for details on coverage and claim procedures.
For return inquiries or to initiate a return, please contact us:
Our friendly parts specialists are ready to help you find exactly what you need. Call us now for free assistance!