Find answers to the most common questions about our parts and services
AutoPartDesk is a leading online retailer of used, remanufactured, and OEM auto parts in the US. We offer a wide selection of quality-tested parts for all major vehicle brands with nationwide shipping and warranty coverage.
Yes, every part in our inventory undergoes a thorough multi-point inspection and testing process by our certified mechanics before being listed for sale. We only sell parts that meet our strict quality standards.
We sell used, remanufactured, and OEM new parts. Used parts are sourced from well-maintained vehicles, remanufactured parts are rebuilt to factory specifications, and OEM new parts are genuine manufacturer components.
You can place an order directly through our website by searching for the part you need, adding it to your cart, and completing the checkout process. Alternatively, you can call us at +1 (718) 294-4477 and our team will help you place the order.
We accept credit/debit cards (Visa, MasterCard, AMEX), and bank transfers. Online payments are processed through secure and encrypted payment gateways.
Yes, you can cancel your order before it has been shipped. Please contact us immediately at +1 (718) 294-4477 or sales@autopartdesk.com with your order number. Once the order has been dispatched, cancellation is no longer possible and you will need to follow our return policy.
Use our search form to select your vehicle's year, make, and model to find compatible parts. If you are unsure, provide your VIN (Vehicle Identification Number) and our team will identify the exact part you need.
The VIN (Vehicle Identification Number) is a unique 17-character code that identifies your vehicle. You can find it on the dashboard near the windshield (driver's side), on the driver's door jamb, or on your vehicle registration document.
Absolutely! Use our Part Request form to submit a request for any part you need. Our team will search our network and get back to you with availability and pricing.
Used parts are original components removed from donor vehicles and sold as-is after inspection. Remanufactured parts are completely disassembled, cleaned, rebuilt with new components, and tested to meet or exceed OEM specifications.
Standard shipping within the US takes 3-5 business days. Express shipping is available for 1-2 business day delivery. See our Shipping Policy for full details.
Yes, we offer free standard shipping on all orders above $299 within the US. Orders below $299 have a flat shipping fee of $9.99. See our Shipping Policy for more details.
Yes, we ship engines, transmissions, and other large parts. These items are delivered via freight shipping and may require 3-7 business days depending on your location. Delivery is to the ground floor or nearest accessible point.
We accept returns within 7 days of delivery for unused, uninstalled parts in their original packaging. A 15% restocking fee may apply. See our full Return Policy for details.
Yes, all our parts come with warranty coverage. Used parts have a 30-90 day warranty, remanufactured parts have up to 12 months, and OEM new parts carry manufacturer warranty. See our Warranty Information page.
Contact us at +1 (718) 294-4477 or sales@autopartdesk.com with your order number and a description of the issue. Provide photos and any diagnostic reports if available. Our team will assess your claim and arrange a replacement or refund.
We offer competitive pricing on all our parts. For bulk orders or fleet purchases, we may be able to offer special pricing. Contact us at +1 (718) 294-4477 to discuss your requirements.
Used and remanufactured parts offer significant cost savings because they utilize quality components from existing vehicles. This eliminates manufacturing costs while still providing reliable, tested parts that meet OEM specifications. You can save up to 70% compared to brand new parts.
We do not offer installation services directly, but we can recommend trusted mechanics and workshops in your area. Our team can also provide basic installation guidance and tips for your purchased parts.
Can not find the answer you are looking for? Our support team is ready to help.
Our friendly parts specialists are ready to help you find exactly what you need. Call us now for free assistance!
